AUTHENTICITY

We know that authenticity is the essence of luxury. That's why with us, you can always be confident that you are purchasing a genuine luxury item.

We Keep It Real

Trust is our luxury. Every single piece at SO. by Sora is authenticated by specialists and documented before it ever meets the boutique floor or our website. We combine expert eyes with advanced tools so you can shop pre-loved with complete confidence.

Close-up of a Chanel authenticity card featuring a holographic sticker with the brand's logo and a serial number against a dark background

Authenticity Cards and Information Booklets

Close-up of a gold Cartier bracelet with inscription details showcasing the brand name, metal type, and serial number, detailed craftsmanship evident

Watch Movement

A detailed shot of a black Chanel bag with gold chain straps, highlighting the quilted leather texture and intricate chain link design

Gemstone Grading

Close-up of the sole of a Valentino Garavani shoe, displaying the brand logo and 'Made in Italy' stamp, along with size marking

Brand, Care and Composition label

We Keep It Real

  • Intake & Provenance:
    Seller ID verification, ownership attestation, and review of receipts/servicing papers when available.
  • Brand-Specific Markers:
    Hallmarks, stamps, engravings, logos, fonts, serial/date codes or microchips, label/embossing placement.
  • Materials & Build:
    Leather type and grain, canvas weave, textiles, lining, stitching count & symmetry, edge paint, glazing, hardware plating and screw types.
  • Internal Details:
    Pockets, heat stamps, zippers, pulls, clasps, movement calibers (watches), gemstone settings (jewelry).
  • Condition Grading:
    We clean lightly, never over-restore. Condition and any notable wear are photographed and noted on the product page.
  • Final Approval & Documentation:
    Items pass a final sign-off before listing. Accessories (cards, dust bags, boxes) are listed exactly as included.

Our Tools

  • Macro imaging, UV/blacklight, loop inspection, metal tests for jewelry, watch-timing instruments.
  • Leading databases and comparative archives.
  • We pair expert eyes with intelligent image analysis that compares grains, stitching, fonts, and engravings against deep reference libraries—then, when needed, we escalate to independent labs for advanced material testing.

What We Don’t Accept

  • Counterfeits, replicas, heavily altered items, or pieces with unclear ownership.
  • Items that cannot meet our authenticity or condition standards.

Authenticity Commitment

If authenticity is credibly challenged, we will re-evaluate immediately. Should an item ever be demonstrated non-authentic by a recognized authority, we’ll cancel the sale and issue a full refund and return at our cost. We are independent and not affiliated with the brands we curate.

Are all items authentic?

Yes. Every piece passes our multi-step process above. If authenticity is ever disproven by a recognized authority, we offer a full refund and return at our cost.

Do you service or restore items?

We perform only light cleaning and basic care. Any notable restoration or non-original parts are clearly disclosed.

Are you affiliated with the brands?

No. SO. by Sora is an independent reseller. Trademarks belong to their respective owners.

What if my item arrives different from photos?

What you see is what you get. If there’s a material discrepancy, we’ll make it right.

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